Enterprise IAM Modernization & Saviynt Migration
A leading European retailer had outgrown its legacy IAM platform. NCG architected and guided the move to Saviynt Enterprise Identity Cloud, redesigning the IAM architecture, governance and identity lifecycle processes so the new platform supports the business rather than copying old habits.
Client Overview
Challenges Faced By Client
Retail identity is hard: high staff turnover, seasonal workers, many stores and a mix of store and head-office systems. The legacy platform could not keep up.
- Legacy IAM platform reaching the end of its useful life
- Manual joiner, mover and leaver steps causing access delays and leftover access
- Governance and ownership of access unclear
- Need to migrate without disrupting store operations
How NCG Helped
We redesigned before we migrated.
Architecture review
Re-evaluated the enterprise IAM architecture and designed the target state on Saviynt EIC.
Technical and governance frameworks
Defined the technical design alongside governance: ownership, policies and access review standards.
Identity lifecycle processes
Defined joiner, mover and leaver business processes for store and head-office staff.
Migration and implementation
Guided the migration and implementation, sequencing cutover to protect store operations.
Solutions Implemented By NCG
A modern identity platform with the processes to match.
- Target IAM architecture on Saviynt EIC
- IAM governance framework
- Joiner, mover and leaver processes
- Migration plan and cutover approach
